Salesforce is the #1 CRM, bringing manufacturers and customers together in the digital age. Founded in 1999, Salesforce enables manufacturers of every size to take advantage of powerful technologies—cloud, mobile, social, blockchain, voice, and artificial intelligence—to connect to their customers and partner ecosystem in a whole new way. Manufacturers are coming to us as their trusted advisor, and together we are transforming their businesses to succeed in the next normal.
Salesforce Customer 360 is our vision for how we help manufacturers optimize their digital transformations. It’s an integrated CRM platform that unites marketing, sales, operations, commerce, service and more to give companies a single source of truth. It gives these teams a single, shared view of their customers, and business so they can collaborate and deliver the intelligent, personalized experiences their customers and partners have come to expect for lasting, and trusted relationships.